Privacy policy

Privacy Policy for Davvero

Last updated: 24/07/2024

  1. Introduction

DavVero (“we”, “our”, or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data when you use our website or services.

  1. Information We Collect

We collect the following types of personal data from customers over 18 years old:

  • Names
  • Email addresses
  • Phone numbers
  • Dietary preferences and food choices (when provided)

We collect this information through online booking requests, website forms, and phone calls.

  1. How We Use Your Information

We use your personal data to:

  • Process and manage your bookings
  • Send you marketing communications (with your consent)
  • Improve our services and website experience
  • Comply with legal obligations

We use Google Analytics to collect standard internet log information and details of visitor behaviour patterns.

  1. Data Sharing and Disclosure

We do not sell your personal data. We share your data only with third-party service providers that help us operate our business, such as:

  • Mailchimp (for email marketing)
  • Sum up (our pos system)
  • Google (For analytics)

These service providers are only permitted to use your data for the specific purposes we’ve contracted them for.

  1. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  1. Cookies

Our website may use cookies set by Google Analytics. You can control and delete these cookies through your browser settings.

  1. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Access to your data is limited to our staff members who need it and is protected by secure logins.

  1. Your Rights and Choices

Under UK data protection law, you have rights including:

  • The right to access your personal data
  • The right to correct any inaccurate personal data
  • The right to request erasure of your personal data
  • The right to object to processing of your personal data
  • The right to request restriction of processing your personal data
  • The right to data portability

You can exercise these rights by contacting us at book@davvero.co.uk

You can opt-out of our email marketing at any time by clicking the ‘unsubscribe’ link in any of our emails or by contacting us directly.

  1. Changes to This Policy

We review this privacy policy annually and may update it from time to time. We will notify you of any significant changes.

  1. Contact Information

If you have any questions about this privacy policy or our data practices, please contact us at:

DavVero
9 The Quadrant, St Albans AL4 9RA
book@davvero.co.uk
01727 567050